Frequently Asked Questions

Delivery

• Where do you deliver? We deliver across Calgary and surrounding areas.
• Do you offer same-day delivery? Yes! Order by noon for same-day delivery across Calgary.
• Do you ship outside Calgary? We currently focus on local Calgary delivery. Contact us for special arrangements.

Corporate Orders

• What is the minimum for corporate orders? Minimum 10 boxes for corporate gifting orders.
• How far in advance should I order? We recommend at least 5 business days for corporate orders to ensure availability and customisation.

Allergens & Contents

• Do your boxes contain allergens? Some products may contain nuts, dairy, or gluten. Please contact us before ordering if you have specific allergen concerns and we'll do our best to accommodate.

General

• Can I add a personalised message? Yes — every box includes a complimentary handwritten note. Add your message at checkout.
• Can I customise the contents? Absolutely — try our Build Your Own Royale Box option.

Contact Us

Have a question not answered above? We'd love to hear from you.